PantryAI FAQ
Short answers about scanning, recipes, plans, privacy and the money and CO2e figures. Each one links to the page that covers it in full.
Getting started
Do I need an account?
No. You can use PantryAI without signing up. An optional account backs up your pantry and keeps it in sync across your devices.
Which phones does PantryAI work on?
iPhone on iOS 15.1 or later, and Android. There is no iPad app.
Which languages does it support?
English only.
Is there a tour of the app?
Yes. A guided tour shows you around without using any of your scans, and you can replay it in Settings.
Scanning
How many photos can I take per scan?
Up to 5, and each photo counts as 1 scan. See what's in my fridge for how photo scanning works.
Is barcode scanning free?
Yes. Barcode scanning is unlimited on every plan and doesn't use your photo scans. More on the pantry app.
Does it count calories or flag allergens?
No. PantryAI doesn't show calorie, nutrition or allergen information, so always check allergens yourself.
What if it gets an item wrong?
You review every item before it goes into your pantry. Edit it, or untick it to leave it out.
Recipes
Where do the recipes come from?
They're written by AI for your ingredients, not taken from websites. See the AI recipe generator for how a search works.
Can I filter for diets or allergies?
No. You can exclude any ingredient before you search, and you should always check allergens yourself.
Can I save my own recipes?
Yes. Save the AI recipes you like and add your own in the recipe book app.
Pantry
Does it remind me before food expires?
No. The Expiring soon list shows items due in 3 days or fewer, so check it when you plan a meal.
Can my household share one pantry?
No, there are no shared household accounts. You can share your pantry list instead.
What are staples?
Staples are the basics most kitchens always hold: salt, pepper, olive oil, butter, eggs, potatoes, rice, pasta, garlic and onions by default. They go into every recipe search, and you can turn them on or off.
Plans and billing
What's free?
The free plan includes 10 photo scans, 10 recipe searches and 3 AI dish photos a month, with ads, and barcode scanning is unlimited. Basic and Deluxe add more uses and remove ads; compare plans.
When do my uses reset?
On the 1st of each month.
Do unused uses carry over?
No. Unused photo scans and recipe searches don't roll over: your counts start again on the 1st of each month.
How do I cancel?
Subscriptions are billed by Apple or Google, so you cancel in your store account: see Apple's guide to cancelling a subscription or Google's guide to cancelling a Google Play subscription.
Privacy and data
Are my photos stored?
Your photos are processed by AI to identify the food and are not permanently stored.
Are ads personalised?
No. Ads appear on the free plan only and are always non-personalised.
How do I delete my account?
You can delete your account and its data at any time in the app. Our privacy policy explains what is removed.
Is there a minimum age?
Yes. PantryAI is not intended for children under 13.
Impact
How do you work out money and CO2e saved?
When you cook a saved recipe with the AI chef and tap I Cooked This, the app counts the pantry items you used up and estimates the money and CO2e saved. Read how we calculate money and CO2e saved.
Why does my figure have a "~"?
A "~" marks a figure with higher uncertainty, rounded to the nearest 0.5.
Still have a question?
Email [email protected] or use our contact page.
Try it on tonight's dinner
Free: 10 photo scans and 10 recipe searches a month. No sign-up.
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